Information Technology Services

I.T. Support

We'll be right there.
Whether you want a little boost to your existing IT department or need fully outsourced IT support, our reliable experts will not only compliment your existing team, but can also truly become and extension of your business by providing service and support to your current computer infrastructure.  You choose the level of IT support you need, or allow us to asses your companies IT architecture and support needs to ensure your company not only has the lights on, but that someone is also home.  We will be there to assist with everything from budgeting, to day-to-day phone help, to consulting on ways to improve quality and stability.

Live Help Desk and Remote Support

Our version of the Easy button.
We offer our IT clients free 15-minute Help Desk support. If after hours, we'll call you back within 30 minutes. Because, more often than not, issues can be intercepted before they become much more severe.

Assessment and Strategy

20/20 Forward Vision.
After a thorough, in-depth assessment of your current network along with business interviews, Sensei Tech provides written recommendations to remedy any technology or security issues. This valuable analysis will assist you in making the most informed decisions about one of your company's most valuable assets.

Documentation and Recommendations

Bringing the big picture into focus.
This process will provide you with a clear direction for your business and technology.  Just imagine: "NO guessing" with your IT systems, whether it's what to do, what to have, or how it's working.  More than just a client interview - our team will take an independent second look at all of your IT needs.  The goal and business deliverable is to provide the executive and IT staff an executive summation, road map and budget for annual IT spending.  Our strategic blueprint allows for informed decision making and business planning.  It offers a lower cost of ownership, optimizes user experience, ensures system availability, and ensures you are leveraging your technology tools to grant CEO peace of mind.

Disaster Preparedness and Planning

The 911 of IT.
Keeping you up and running, even in time of a natural disaster, is critical to your on-going business success. Through virtualization and other advanced methods, we can help you ready yourself by creating a plan to address your overall disaster preparedness planning strategy.

Virtualization Capacity Planning

Can you feel the power ?
It is real and it is spectacular!  First we outline a future state server environment built on a virtualized foundation and second, we develop a network that meets your system availability and business continuity needs.  By focusing on your existing server infrastructure, we can detail your critical business applications.  Your recovery time and recovery point objectives for these applications is never forgotten.  Using this information we design an infrastructure that meets your stated requirements, leveraging the appropriate hardware, software and processes to achieve these objectives.  Conducting this engagement uses our plan IT methodology, which encompasses our process for technology investigation, analysis and audit, concluding in a presentation of a future state network design which meets your fault tolerance and business continuity standards.

Fixed Price Projects for Upgrades, Enhancements and Migrations

Straight Up.
When you know what you've got, you know what to do.  Start with our network document assessment engagement and we'll provide you with a fixed price projection.  Whether it's a server, firewall or complete virtualization project we'll come in on time and on budget.  Out the door, up front pricing with no surprises.

Component Procurement

Shopping IT smart.
When it comes to the goods, Sensei Tech will listen to your needs, and then research the best and most cost-effective approach to obtaining your component requirements. As a leading partner with Dell, Microsoft, SonicWALL, Symantec to name a few, we not only have access to the most affordable pricing, but through these relationships we can also offer superior support.

On-Site Preventive Maintenance

Proactive is our middle name.
Sensei Tech takes the security, integrity, and functionality of your computer network very seriously. So seriously that we conduct an on-site maintenance inspection on a regularly scheduled basis to make sure that your systems run smoothly and efficiently. This is critical to the on-going health and optimization of your business. At the end of each visit, you will receive the Sensei Technologies executive report card with an overview of your system's activities and results.

24 hour Monitoring, Alerts, Remediation and Response

Somebody's watching you.
The Akira© Client Portal allows our team to monitor and remedy incoming server alerts 24 hours a day, 7 days a week. With server, workstations, router, switch, UPS, and printer monitoring, we will respond within 15 minutes. With the Akira© Client Portal and executive reporting, you can also view and stay current on all your critical system status.

Security and Threat Protection

Feel secure. Sleep easy.
We understand what keeps you up at night, because it is the same things we worry about in our own IT environment.  But we sleep easy and you can too by applying our same principals.  Your wealth of information is your Intellectual property, your Productivity enabler and the Foundation of your relationships.

Hosted Services

You'll be on Cloud 9.
With our guidance and using shared resources and software, your computers and other devices will have on demand and up to date information like an electric grid.  We are committed to delivering a broad set of enterprise-ready products and business solutions that build on what your company already knows.

Software Development

Mad Ninja coding Skillz.
Automate your workflows. Improve collaboration. Analyze reams of data. Or build something never-before-seen. If you can imagine it, we can build it. We're experts in taking a vision and distilling it into working software.

Apps we've engineered include:

* Web 2.0 communities
* Custom ERP systems
* Play-call analysis tools
* Apps with millions of rows of data
* Dynamic user interfaces for complex tasks
* E-learning modules
* Custom product configurators
* Web services & backoffice integration

Do you need something built? We're up to the challenge. Sensei Tech's Coding Ninjas are standing by.

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